LetsVPN: Terms of service

These terms apply to everything you do with LetsVPN, including the related site domains and the related services. Both are owned and operated by the LetsVPN team, and by using them you enter into a legally binding agreement.

General

Our goal is simple: give every customer a good service. Please read through these terms before you visit the site or use the service.

Once you accept, a legally binding agreement exists between you and the LetsVPN team.

The LetsVPN service

What you are signing up for is a virtual private network service, built on servers, transmission, routers, IP addresses and the other devices and protocols that move information across our network. Using it means following these terms.

Usage policy

Using the LetsVPN service means you agree to the following:

• Do not use the system for spam, port scanning, scanning for open proxies or open relays, subscription mail, unsolicited mail or any sort of bulk mail, even if the mail finally goes out from another server;
• Do not start any pop-up advertising from our service;
• Do not attack other computers or networks in any way while you use the service;
• Do not put the service to uses that could hurt our network or other people.

Understanding and obeying the law in your own jurisdiction is on you. LetsVPN takes no responsibility of any kind for what users do.

If you break this usage policy or the terms, your account can be terminated with no refund, and you may have to make good any loss we suffer, including third-party claims, legal fees and court costs.

You may download the software, software updates or patches and other utilities to your phone or connected device. The licence from LetsVPN is non-exclusive and limited, and lets you use the software only for the purposes stated when it is provided and only in line with these terms. Modifying it, distributing it to unauthorised parties, reverse engineering it or using it in any way LetsVPN has not authorised is forbidden.

Disclaimers

We do our best to keep the site and the service available, but both come as is and as available, and we give no express or implied warranty about the accuracy of anything published or about its suitability for any particular purpose.

Real coverage, speed, location and quality differ from case to case. Outside limited maintenance and repair windows we try to stay reachable, but emergencies, third-party outages, transmission, device or network problems and limits, interference and signal strength can make the service unavailable, interrupted, refused, restricted or reduced.

We do not warrant that the service will fit your needs, or that it will be uninterrupted, prompt, secure or error free, nor that defects will be repaired. Visiting the site and using the service is your decision and your risk.

We record no user activity - not the sites you visit, DNS queries or email - only attempts to reach our servers, so we can troubleshoot and improve. We take part in no monitoring and never pass personal information to third parties.

Changes to the terms

These terms can change from time to time without separate notice. Changes appear in the revised agreement we publish on the site and take effect on publication unless stated otherwise, and significant changes get flagged through the app or while you browse.

Last but not least

LetsVPN puts its weight behind consumer privacy, security and network freedom, and manages privacy and personal information on that basis. Any question can be sent to our support mailbox.

Questions? Reach us at letsvpn@rbox.me.